HEALTHCARE

Secure Patient Data Infrastructure

HIPAA-compliant knowledge system reducing patient data retrieval time from minutes to seconds across 8 clinic locations.

Project Overview

8
Clinic Locations
<1s
Data Retrieval
99.97%
Uptime
120K+
Patient Interactions

A private healthcare network with 8 clinics needed HIPAA-compliant infrastructure to centralize patient records and clinical knowledge while maintaining security and accessibility for care teams.

The Challenge

Patient data was fragmented across multiple systems:

  • Electronic health records in 3 different systems across locations
  • Clinical documentation stored in local databases
  • No unified patient history view for physicians
  • Average 4-6 minutes to retrieve patient information during consultations

This fragmentation impacted care quality and created compliance risks with patient data distributed across incompatible systems.

The Infrastructure Solution

Entrelix built a HIPAA-compliant knowledge infrastructure with three core components:

Unified Patient Data Layer

Consolidated all patient records into a single, secure database with real-time synchronization across all clinic locations. Every authorized clinician sees the complete patient history instantly.

Intelligent Search System

Natural language search enables physicians to query patient history, clinical notes, test results, and medication records conversationally. The system understands medical terminology and relationships between conditions.

Role-Based Security Architecture

Granular access controls ensure compliance while maintaining usability. Care team members see exactly what they need—nothing more, nothing less. All access is logged and auditable.

Measurable Outcomes

Post-deployment results:

  • Sub-second retrieval of complete patient history (from 4-6 minutes)
  • 99.97% uptime over 24 months of operation
  • Zero HIPAA violations with comprehensive audit trails
  • 87% reduction in duplicate tests ordered
  • 15 minutes saved per consultation on average

Clinical Impact

Beyond operational efficiency, the infrastructure improved care quality. Physicians now have instant access to complete patient histories, reducing diagnostic errors and enabling more informed treatment decisions. The system has handled over 120,000 patient interactions with zero security incidents.